What is a key requirement under the General Provision N guidelines?

The reason choice C is the correct answer is that the General Provision N guidelines focus on the criteria for evaluating water usage in relation to the established base usage thresholds. Specifically, a key requirement specifies that customers must exceed the base rate usage by a certain number of billing units — in this case, more than 26 units. This indicates a structured approach to managing consumption and ensuring fair billing practices based on actual use compared to set benchmarks.

Understanding this requirement is critical for utility marketing representatives, as it emphasizes the importance of billing structures and consumption thresholds, which can influence customer behavior and engagement strategies for utilities. By focusing on excess consumption, utilities can create programs that encourage efficient water use, address conservation efforts, and communicate effectively with customers about their consumption patterns.

In contrast, the other options do not accurately reflect the core requirements of the General Provision N guidelines. For example, the emphasis on specific water consumption percentages or seasonal billing corrections does not align with the focus on billing units that exceed base usage threshold, which is central to understanding customer usage patterns and ensuring equitable billing. Similarly, eligibility restrictions based solely on customer type are not a criterion under these guidelines; the provisions apply where usage conditions are met, regardless of whether the customer is residential or commercial.